4/14 Update: Thank you for the feedback on our new video player.  For those who have had trouble watching our video, we appreciate your tremendous patience.  We’ve been working hard to tackle all the problems that have been coming up.  It can take time to figure out and reproduce an issue sometimes when we don’t get many specifics, and we want to make sure we’ve tested our fixes thoroughly.  For many of you who have been able to enjoy the new full episode video player, we have improvements on the way.   Your feedback is invaluable, so please continue to let us know what you think.

3/18 Original Post: We’re truly excited to launch our new full episode video player in time for the new episodes of The Hills premiering on March 24. We’ve been working hard to pack this new player with lots of improvements over our old video player. There’s also many more features we have in store for you, and once it’s more proven, we’ll start rolling this player out to other shows.

We’re still working out some kinks and tweaks but check out what’s new below. In the meantime, definitely let us know what you think… what you like, what’s not working, what can be better, and anything else you’d like to see in our new video player. We may not have time to reply as much as we’d like, but rest assured we’re reading and listening to your comments.

Before

After

• Watch larger video with up to 3x improved video quality, color fidelity and resolution than previous video players on mtv.com without downloading additional software.
• The video player will automatic detect and dynamically optimize the streaming content to the highest level bit rate your internet connection can support for optimal viewing experience. Our Flash videos stream from 1.7 Mbps for higher connection speeds to 350 Kbps for modest connection speeds. Also, the player automatically displays 4:3 (full-screen) or 16:9 (widescreen) video in their native aspect ratio. We still give you the ability to change display sizes and optimize the bandwidth settings, but designed the video player to give you the best viewing experience without you having to do much but sit back and enjoy.
• We’ve redesigned the webpage to give the video center stage with minimal clutter, and not in a pop-up. The layout is optimized for 1024 x 768 monitor resolution in mind, so even the large view fits perfectly on your screen. Relevant content like songs from the episode and After Shows, along with access to other episodes of the series, are now one click away.
• Watching our shows online doesn’t just have to be passive. Our audience is part of everything we do and we want to hear what you think about the show via comments and ratings, share your favorite episodes with the community by adding to your profile, and share with your friends by posting or sending them the URL.

WOW. We’ve been tracking your support for the adorable Jonas Brothers and their latest video–and we’re totally bowled over. And I’m sure that the Jonas Brothers would be too. While you got your fan mojos on, you actually helped us uncover a bug in our comment counter on the video page! There is a fix currently in the works now so that we can allow an unlimited number of comments. The good news is that all the comments were actually recorded, it was just the count that was off.

We decided to do a little housekeeping while the fix is taking place, so we eliminated all duplicate comments just to make it easier for you to get through them. Half the fun of watching the video is seeing what people have to say about it, right? We wanted to make it easier for you to see more comments at once. It’s not our general policy to delete duplicates, but given the circumstances we figure you’d understand.

We alerted our Music & Talent department to all of your efforts and they’re letting the Jonas Brothers’ label know how active and motivated you guys have been around the band. We were definitely impressed by your organization and mobilization so we passed the word on.

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